Privacy Policy
Effective Date: April 4, 2026 | Last Updated: April 4, 2026
1. Introduction
Ridgeline Health Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information you provide to us through our website ridgelinehealthins.com and through our insurance brokerage services.
By using our website or contacting us, you agree to the collection and use of information in accordance with this Privacy Policy. If you have questions, please contact us at admin@ridgelinehealthins.com or 888-918-2516.
2. Information We Collect
2.1 Information You Provide
When you contact us, request a quote, or submit a form on our website, we may collect:
- Full name
- Email address
- Phone number (including for SMS/text message communications)
- Date of birth and age
- Home address and ZIP code
- Health coverage needs and insurance type preferences
- Current insurance status
- Household size and income (for ACA/subsidy eligibility)
- SMS consent status and opt-in date/time
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on the site
- Referring website URLs
- Device information (desktop, mobile, tablet)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide health insurance quotes and consultations
- Compare insurance plans and recommend appropriate coverage
- Process insurance applications and enrollments
- Send SMS/text message communications related to your insurance inquiry (only when you have provided explicit consent)
- Send email follow-ups and insurance-related information (only when you have opted in)
- Respond to your inquiries and customer service requests
- Send enrollment reminders and important coverage deadline notifications
- Comply with legal and regulatory obligations
- Improve our website and services
- Analyze website usage and marketing effectiveness
4. SMS / Text Message Data
Important SMS Data Commitment
We will not share your opt-in data and consent information with any third parties for purposes unrelated to providing the requested service.
When you provide your phone number and consent to receive SMS messages from Ridgeline Health Solutions:
- We store your phone number and consent status securely
- We record the date, time, and method of your opt-in consent
- We use your phone number only to send messages related to your insurance inquiry and services you have requested
- We do not sell or rent your phone number to third parties
- We do not share your phone number with third-party marketers or lead aggregators
- Your SMS opt-in data will not be shared for purposes unrelated to the insurance services you requested
SMS messaging is powered by compliant communication platforms. These service providers process messages on our behalf and are bound by data processing agreements that prohibit unauthorized use of your information.
To stop receiving SMS messages at any time, reply STOP to any text message. For help, reply HELP or contact us at 888-918-2516.
5. Third-Party Services
In the course of providing insurance brokerage services, we may share your information with:
- Insurance carriers — to obtain quotes or process applications on your behalf, but only with your knowledge and at your request
- Technology service providers — website hosting, CRM, email platforms, and SMS messaging platforms that process data on our behalf
- Legal and regulatory authorities — when required by law, court order, or government regulation
We do not sell your personal information to data brokers, lead generators, or any third parties for their independent marketing or sales use.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
6. Data Security
We take the security of your personal information seriously. We implement industry-standard technical and organizational measures to protect your data, including:
- SSL/TLS encryption for all data transmitted through our website
- Secure storage of personal and health-related information
- Access controls limiting who can view your information
- Regular security reviews and updates
- Employee training on data privacy and security
While we strive to protect your information, no method of transmission over the internet is 100% secure. If you have concerns about data security, please contact us.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- SMS Opt-Out: Reply STOP to any SMS message to immediately stop receiving text messages
- Email Opt-Out: Click "Unsubscribe" in any email or contact us directly
- Do Not Sell: We do not sell your personal information. No action required.
To exercise any of these rights, contact us at admin@ridgelinehealthins.com or call 888-918-2516. We will respond within 30 days.
8. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Ridgeline Health Solutions
7501 W Oakland Park Blvd, Tamarac, FL 33351
Phone: 888-918-2516
Email: admin@ridgelinehealthins.com
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Effective Date" at the top of this page.
We encourage you to review this Privacy Policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.
This Privacy Policy was last updated on April 4, 2026.
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